The health and safety of Northwest students is of the utmost importance. Below is a list of resources and numbers to contact for first aid, health & wellness, mental health and drug overdose information.  Students are encouraged to speak with any Northwest staff member for assistance and referrals.

Emergency Services

In case of emergency, call  911 for fire, police, or ambulance services.

This service is offered in many languages. If able, give any information about the emergency in English, then say the English name of the language you need.

After calling 911, call campus security at 604.513.2099. They can assist with minor first aid as well as directing the emergency services vehicles to the Northwest offices.

Additional Emergency Numbers:

Poison Control: 604.682.5050

Suicide Crisis Helpline (Call or Text): 988

Mental Health Crisis Line: 1-800-784-2433 or dial 988 if you are experiencing feelings of distress or despair, including thoughts of suicide.

Opioid Treatment Access Line: 1.833.804.8111

Rape Crisis Line:  604.872.8212

Hospitals

Langley Memorial Hospital - 22051 Fraser Hwy, Langley Twp, BC V3A 4H4

Ridge Meadows Hospital - 1666 Laity St, Maple Ridge, BC V2X 7G5

Surrey Memorial Hospital - 13750 96 Ave, Surrey, BC V3V 1Z2

 

First Aid

First aid kits as well as naloxone kits are located on both the first and second floors of Northwest’s offices. There is also an AED (portable defibrillator) and naloxone kit located next to the elevator on the first floor of the Fosmark Centre.

Emergencies, call 911 (fire, police, ambulance services).

This service is offered in many languages. If able, give any information about the emergency in English, then say the English name of the language you need.

After calling 911, call campus security at 604.513.2099.  They can assist with minor first aid as well as directing the emergency services vehicles to the Northwest offices.

Campus Security/First Aid: 604.513.2099 

Poison Control: 604.682.5050

Suicide Crisis Helpline (Call or Text): 988

Mental Health Crisis Line: 1.800.784.2433 or dial 988 if you are experiencing feelings of distress or despair, including thoughts of suicide.

In case of a suspected drug overdose, naloxone kits are available on both the first and second floors of the Northwest offices.  There is an additional naloxone kit in the AED box next to the elevators on the first floor of the Fosmark Centre.

For information on how to recognize and respond to a drug poisoning, including how to use naloxone, visit the following: https://helpstartshere.gov.bc.ca/StopOverdose

For information on addiction treatment and support call the Opioid Treatment Access Line at  1.833.804.8111.

Mental Health

There are many resources available to help with mental health and well-being. These supports are confidential and many are offered in different languages.

Emergency Mental Health Support

Emergencies, call 911 (fire, police, ambulance services)

BC Suicide Crisis Helpline (Call or Text) 988 anytime day or night.

Services offered in 140+ languages.

Mental Health Crisis Line: 1.800.784.2433 or dial 988 if you are experiencing feelings of distress or despair, including thoughts of suicide. This is a crisis line for people who are feeling suicidal or who are worried about someone else feeling suicidal. They can also provide emotional support and information about suicide.

Crisis Centre Chat (Online Support): https://www.crisiscentre.bc.ca

Mental Health Support

Mental Health Support Line:  310.6789 (no area code needed)

Services offered in 140+ languages.

Provides non-emergency emotional support and mental health information. There are no wait times or busy signals.

Mental health support and resources:  https://helpstartshere.gov.bc.ca/.

Resources and information for youth:  resources and information for youth.

 

Non-Emergency Health Related Resources

BC Health Link

HEALTHLINKBC is a Non-Emergency Resource designed for residents of BC. Visit www.healthlinkbc.ca or dial 811.

BC Health Link can help with any medical issue that is not an emergency. If it’s an emergency, please call 911 instead.  Call 811 to speak to a nurse, dietician or pharmacist on the phone. If able, tell the operator what language you need service in and they will connect you with an interpreter.

Urgent and Primary Care Centres (UPCC)

Urgent and primary care centres (UPCCs) provide access to same-day, urgent, non-emergency health care. UPCCs are often open evenings, weekends and statutory holidays (actual hours vary by clinic). UPCCs are an alternative to visiting the hospital for issues that don’t require emergency care.

Visit the following for more information: https://www.healthlinkbc.ca/primary-care/service-type/urgent-and-primary-care-centres

Walk-in Medical Clinics

There are many walk-in clinics in BC that can help with an array of medical issues.  Some clinics require you to call ahead for an appointment.  For more information and to find a clinic near you visit:  https://www.healthlinkbc.ca/primary-care/service-type/walk-in-clinics

Pharmacists

BC residents can see a Pharmacist for many minor ailments and conditions.

Bullying, Harassment and Sexualized Violence Policy

Northwest is committed to cultivating communities in which all individuals are treated with respect and dignity, free from bullying and harassment. We consider bullying and harassment to be serious offenses and we will not tolerate behaviour that may undermine the respect, dignity, self-esteem, or productivity of any student, faculty, staff or administrative member.

Anyone who has a concern about possible bullying or harassment, the contact persons listed below are their point of initial contact. All have been trained in dealing with bullying and harassment issues. Initial discussion with a contact person is confidential.

If a complaint of bullying or harassment is to proceed into a formal investigation, then the complaint must be put into written form. In the event a complaint is received regarding the leadership team, the Senior Harassment Officer shall serve as the contact person and will initiate an investigation through an external investigator, notifying the Northwest Executive Committee.

Senior Harassment Officer - [email protected]

Contact Person: Phoebe Hwang - [email protected]

Contact Person: Kajle Radbourne - [email protected]